null

LensesOnline Money Back Guarantee

Try Dailies Total 1, Precision 1 & Total30 with our 14-Day Money Back Guarantee

Discover why thousands of Kiwis have made the switch to Dailies Total 1, Precision 1 daily contact lenses, and Total30 monthly contacts. Not happy? We'll give you your money back – guaranteed.

Limited time offer: Valid from 1 May to 31 March 2026

TOTAL30® are the only monthly replacement contact lenses that feel like nothing, even at day 30!

Try them for 14 days with our money back guarantee.

Offer ends March 31, 2026. T&Cs apply.

WHY TOTAL30® MONTHLY CONTACTS FEEL LIKE NOTHING, EVEN AT DAY 30

STOP SETTLING FOR DISCOMFORT

Using the latest innovation in Water Gradient contact lens material, feel the joy of nothing with TOTAL 30TM lenses.

NOTHING TOUCHES THE EYE BUT A GENTLE CUSHION OF MOISTURE

Almost 100% water at the surface of the lens, thanks to the unique Water Gradient material. so nothing touches the eye but a gentle cushion of moisture.

RECOMMENDED FOR

  • People who want to stop settling for discomfort
  • Wearers who feel their current lenses are "just comfortable"
  • People with nearsightedness or farsightedness
  • Those who demand an exceptional comfort experience from their contacts

We believe you'll love how these lenses feel. If not, you're covered with our 14-day money-back guarantee.

Purchase any 30-pack from the DAILIES TOTAL1® range and try them for 14 days. If you're not completely satisfied, simply return them for a full refund. See full terms and conditions.

TOTAL 30®
CONTACT LENSES

Feel the joy of nothing with the only monthly replacement Water Gradient contact lenses.#4

TOTAL30®
FOR ASTIGMATISM

Enjoy clear, stable vision all month long.

TOTAL30®
MULTIFOCAL

TOTAL comfort and seamless vision at all distances, near through far.

References:

#Applicable to Sphere and Multifocal only.

1. Alcon data on file, 2021. Summary of the CLY935-C013 study p4, available from phone 1800 224 153 (AU), 0800 939 999 (NZ) (REF-11403).

2. Based on a survey of 544 presbyopic contact lens wearers: Alcon Data on File, 2017 IREF-05088).

3. Alcon data on file, 2021 A02491-REP-197506, p.4.8 available from phone 1800 224 153 (AU), 0800 939 999 (NZ) [REF-10933].

4. A02491-REP-182069-1v32 Surface Analysis of Worn and Out of Pack lehfilcon A Lenses (REF-11408).

5. V-RIM-0032036 v2.0 Surface Indentation of Contact Lenses using Atomic Force Microscope (REF-11458).

6.TDOC-0057567-Bacterial Adhesion Assay Comparing Monthly SiHy WG Sphere Contact Lenses (REF-10955).

7. V-RIM-0027277 Comparing Bacterial Biofilm between Phoenix and Competitor Lenses (REF-11760)

8. Ishihara K. Fukazawa K. Sharma V. Liang S. et al. Antifouling silicone hydrogel contact lenses with a bioinspired 2-methacryloyloxyethyl phosphorylcholine polymer surface. ACS Omega.
2021,67058-7067. (REF-11402).

9. V-RIM-0034922 Confocal Microscopy Imaging for In Vitro Fluorescently Labeled Non-Polar Lipid [REF-11721].

10. TOTAL 30TM Directions for Use. [REF-20613].

Why Choose Dailies Total 1, Precision 1 & Total30?

Water-Gradient Technology - Nearly 100% water content at the lens surface creates a cushion of moisture that lasts from morning till night – perfect for New Zealand's diverse climate conditions.

SmarTears™ Technology - Built-in ingredients mimic your natural tears, helping reduce dryness and discomfort throughout your busy day.

Precision-Engineered for Kiwi Lifestyles - Whether you're hitting the slopes in Queenstown, surfing at Raglan, or working long hours in Auckland, these lenses deliver consistently sharp, clear vision.

Ultimate Daily Convenience Wear once and throw away – No cleaning solutions, no storage cases, no hassle. Perfect for active Kiwis on the go.

Daily & Monthly Convenience – Choose between the ultimate ease of daily disposables (Dailies Total 1, Precision 1) or the reusable comfort and value of monthly lenses (Total30).

How Our Money-Back Guarantee Works

Step 1: Place your order and purchase any 30-pack of Dailies Total 1, Precision 1, or Total30 (6-pack or 3-pack) through our website before 31 March 2026.

Step 2: Try them out, wear your new lenses for up to 14 days. Order up to two boxes to give yourself plenty of time to experience the difference.

Step 3: Not completely satisfied? Simply send back any box with unused lenses within 14 days of delivery for a full refund. Each returned box must contain at least 25 lenses for Dailies Total 1 & Precision 1 30 packs, at least 5 lenses for Total30 6 Pack, or at least 2 lenses for Total30 3 Packs - Astigmatism & Multifocal, along with all original packaging. 

Step 4: We'll process your complete refund within 5 business days of receiving your return – no questions asked.

Please note: Return shipping costs are your responsibility (we recommend using a tracked courier service). Original freight charges are non-refundable.

Am I Eligible for This Guarantee?

βœ“ First-time customers only – Haven't purchased Dailies Total 1, Precision 1, or Total30 from us before
 βœ“ New Zealand residents with a NZ delivery address
 βœ“ Maximum two boxes per order
 βœ“ One guarantee per lens type per customer
 βœ“ Return within 14 days of the delivery date

Frequently Asked Questions

Can I try both Dailies Total 1, Precision 1 or Total30 at the same time? 

Each trial order must be for one lens type only. You can choose from regular, astigmatism, or multifocal versions of either Dailies Total 1, Precision 1 or Total30 per order to be eligible for the guarantee.

How quickly will I receive my refund? 

Once we receive and inspect your returned lenses, we'll process your refund within 5 business days. You'll receive confirmation via email.

What if I've bought these lenses elsewhere before? 

This guarantee is exclusively for customers who haven't previously purchased these specific daily lens types from our website.

Do I need to provide a reason for returning? 

Yes, we'll ask you to complete a simple return form with details about your experience. This helps us improve our products and ensures you qualify for the guarantee.

Ready to Experience the Difference?

Order your Dailies Total 1, Precision 1 or Total30 lenses today and discover why Kiwis across New Zealand are making the switch with our 14-day money-back guarantee

Offer valid until 31 March 2026 – Don't miss out!

LensesOnline Money-Back Guarantee – Full Terms & Conditions

Promo Period
This Money-Back Guarantee promotion is valid from May 1, 2025, to March 31, 2026.

Eligibility for Return

  • A maximum of two (2) boxes per order are eligible for return under this policy. 
  • This guarantee applies to Dailies Total 1, Precision 1, and Total30 product ranges.
    • Each returned box must contain the unused contact lenses:
      • At least 25 lenses for Dailies Total 1 or Precision 1 (30-pack)
      • At least 5 lenses for Total30 (6-pack)
      • At least 2 lenses for Total30 for Astigmatism or Total30 Multifocal (3-pack)
  • Return requests must be submitted within 14 days of the delivery date.
  • Customers who have previously purchased the product from our website are not eligible for this guarantee.
  • The Money-Back Guarantee can be claimed only once per lens type. To prevent duplicate claims, we will verify customer details, including email address, phone number, and delivery address.
  • Customers must complete the return form, providing details of any previously purchased lenses, for the refund request to be processed.
  • Freight costs are non-refundable and will not be included in the reimbursement.
  • The Money-Back Guarantee program is administered by LensesOnline. All claims are subject to final approval at LensesOnline’s sole discretion. We reserve the right to decline any return that does not meet the specified eligibility criteria or if the claim is deemed to be fraudulent.