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LensesOnline

Privacy Policy

Privacy

We only collect personal information we really need, we don't share it with anyone unless you let us and we do everything we can to keep it safe.

Your privacy really is very important to Lensesonline.co.nz. So we have established and implemented privacy and information handling practices that reflect the highest standards and best practices of organisations doing business on the Internet.

This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

  • We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
  • We will not disclose your Personal Information to third parties unless you have authorized us to do so;
  • And we will take all reasonable steps to protect the security of the Personal Information we collect from you.


Your Personal Information

Lensesonline.co.nz does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge.

Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). And Lensesonline.co.nz uses this voluntarily submitted information for the purposes for which it was submitted.

Any of the information we collect from you may be used in one of the following ways
- To personalize your experience - your information helps us to better respond to your individual needs
- To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs
- To send periodic emails - The email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Ordering

When you place an order Lensesonline.co.nz will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address.

The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, Mastercard, etc. in order to process your order.

Links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible.

You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

Advertising Information

Please also note:
- Third party vendors, including Google, show our ads on sites on the internet.
- Third party vendors, including Google, use cookies to serve ads based on your prior visits to this website.
- You have the option to opt out of Google's use of cookies by visiting the Google advertising opt-out page. http://www.google.com/privacy_ads.html
- Alternatively you can opt out - opt out of cookies by visiting the Network Advertising Initiative opt out page. (http://www.networkadvertising.org/managing/opt_out.asp)

We may use Cookies

Cookies allow Lensesonline.co.nz to remember you. If we didn't use cookies, you would have to enter your details each time you visited.

If you really prefer not to use cookies, you can set your browser preferences to not accept cookies. Most websites, however, including Lensesonline.co.nz, require cookies to process your orders.

Cookies are files which can be placed onto your computer's hard drive, once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual.

Please visit: http://www.aboutcookies.org for more information on cookies.

At lensesonline.co.nz, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse web page traffic and tailor our website to our customer's needs. This information is only used for the purpose of statistical analysis.

You have the choice of whether or not to accept cookies through the majority of web browsers. You can decline cookies within your web browser settings if necessary. However, doing so will not give you full functionality of the website. If you accept cookies, we are able to monitor which pages our visitors find useful. This provides us information to be used for a better user experience. We do not have access to your computer or any other information about you through the use of cookies.

This website uses the following cookies:

- Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
- Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.
- DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future. You can manage / opt out here: http://www.google.com/privacy_ads.html
-AdRoll: We use retargeting codes to log when users view specific pages, allowing us to provide targeted advertising in the future. You can manage your preference / opt-out here: http://www.networkadvertising.org/choices/

Please see this guide for details on how to turn off/ manage your cookies:
- Internet Explorer - http://support.microsoft.com/kb/196955Mozilla
- Firefox - http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies
- Chrome - http://www.google.com/support/chrome/bin/answer.py?answer=95647
- Safari - http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
- iPad/iPod/iPhone - http://support.apple.com/kb/HT1677
- Android - http://support.google.com/android/bin/answer.py?hl=en&answer=168544#1071614

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

DPS Privacy Policy

Introduction

Direct Payment Solutions Limited or its licensors (hereinafter referred to as DPS) are committed to protecting your privacy as an Internet user whenever you buy goods or services from a Merchant which uses Payment Express. The Merchant will generally be using Payment Express when the cardholder is using a credit or debit card over the Internet, Phone, Fax, Unattended or Integrated EFTPOS system. DPS recognizes its responsibility to keep confidential at all times any information which DPS acquires in connection with such a transaction, whether directly from the Cardholders or Merchant. DPS protects personal information (at a minimum) to the Payment Card Industry Data Security Standards. Please note however; DPS responsibility is limited to protection by DPS of information which DPS obtains. DPS itself cannot, of course, control the use or disclosure by your supplier of any information which they obtain from you.


Collection of Information

To enable DPS to provide secure payment facilities it will typically acquire information which may include the Cardholder's name, credit card number (with the expiry date) and billing address.


Use and Disclosure of Information

DPS uses the information to obtain authorization of the transaction from the Issuing bank of the credit card and DPS's own or the Merchant's bank and to process the payment. Some details from the transaction (such as name, email and delivery address) may be made available to the Merchant or Acquirer through Payline - DPS web based transactions management system, which allows Merchants to track transactions and process refunds.


Security

DPS is committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When DPS transmits sensitive information (such as a credit card numbers), DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider:


PCI DSS

PCI DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It's relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements."


This policy was last modified on 23/01/2014