Running out of contact lenses at the wrong moment happens to almost everyone - realising your last pair is already in your eyes, with no new box in the house, is stressful and hard to fix quickly. A contact lens subscription solves this by automatically sending your next supply before you run out, on a schedule you choose. Subscription orders are priced the same as one-off orders, and qualify for free delivery on orders over $100, just like any other order on the site.
How Does a Contact Lens Subscription Work at LensesOnline?
When you add a product to your cart, you're given the option to set a reorder time frame. Once selected, your future orders for that product are automatically processed and shipped at that interval — the available frequencies depend on the specific lens you're ordering.
- Choose your contact lenses
- Select your reorder time frame
- Complete your order — future deliveries are then automatic
How Do I Manage or Cancel My Contact Lens Subscription?
You can manage your subscription anytime from your LensesOnline account. Go to the Subscriptions tab to view your current and past orders, and from there you can update your details or cancel.
From the Subscriptions tab, you can:
- Update your payment method
- Update your shipping address
- Skip an upcoming delivery
- Cancel your subscription entirely
Is My Card Information Safe When I Subscribe?
Yes. LensesOnline does not store your actual card details on our servers. When you save a card for a subscription, we store a secure token linked to it instead — so even in the unlikely event of a data breach, your card information is never exposed.
To edit or delete a saved card, go to Account Settings > Payment Methods.
You will also see all your saved (tokenised) cards, and you can add, edit or delete them as needed.
Contact Lens Subscription FAQs
How often will my contact lenses be delivered?
This depends on the product — the available reorder time frames vary by product.
Can I change my subscription frequency, payment method or delivery address?
Yes. All of these can be updated anytime from the Subscriptions tab in your account.
Can I skip a delivery without cancelling?
Yes — you can skip an upcoming recurrence from your account while keeping the subscription active.
Can I cancel my contact lens subscription at any time?
Yes, you can cancel from the Subscriptions tab in your account whenever you like.
Is it safe to save my card for automatic reorders?
Yes. Only a secure token is stored, not your actual card details, so your payment information stays protected.
Do I get free delivery on a contact lens subscription?
Yes — subscription orders qualify for free delivery whenever the order totals $100 or more, the same as any other order on the site.
What happens if my prescription changes while I have a subscription?
Your subscription orders need to match your current, valid prescription (issued within the last 24 months). Since the subscription self-service tools cover payment, shipping, skipping and cancelling rather than editing the lens or prescription itself, the straightforward path if your prescription changes is to cancel your existing subscription and set up a new one with your updated details, or contact LensesOnline directly for help.
Never run out again. Browse our contact lenses range and select a reorder frequency at checkout.